The Global Case Management System (GCMS) is Citizenship and Immigration Canada’s (CIC’s) single, integrated and worldwide system used internally to process applications for citizenship and immigration services under the Access to Information and Privacy Act. In relationship to Immigration, all notes and decision made by an officer in respect to an application is been recorded in this system.  
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To be eligible to make a request under the Access to Information Act or the Privacy Act, you must be a Canadian citizen, a permanent resident of Canada or an individual or corporation currently present in Canada.​ We can assist you in making this order.